Bright Sparkle Studios Policies

 

Before booking lessons or classes through this site, all students are obliged to read the studio policies listed below. 

It is a condition of working in my studio that all individuals booking through this site agree to comply with these policies. 

Thank you.

1. Payment of Fees. 

All payments are to be made directly to Brianna or online. There is a $15 yearly registration then you can purchase a Class Pass plus GST. Lessons are to be paid for in advance, before your fist class. You can pay Cash, Square or via your Parent Portal on Dance Studio Pro with a convenience fee on 2.75%.  Avoid this fee by paying exact cash. 

2. Cancellation Policy 

The following is the cancellation policy of Bright Sparkle Studios, which I adhere to in my studio: "If I the instructor cancels a lesson or class, I am obliged to make up the lesson or class in the term it was booked. If a student cancels a lesson or class, the I am not obliged to make up the lesson or class." 

I understand that plans do change, however, and I am always happy to make-up lessons under the following conditions: 

 

2.1 Cancellation owing to scheduling changes

(a) Lessons cancelled by the student two or more weeks in advance of the instruction date may be made up in the term they were booked at the discretion of the instructor.

(b) Lessons cancelled by the student two weeks or fewer that cannot be made up in the term in which they are cancelled are forfeited by the student and are charged. 

(c) A maximum of two lessons per student may be rescheduled in each term, providing they meet the conditions of (a) and/or (b) above.


2.2 Cancellation owing to student illness. 

(a) In the event of illness or suspected illness, students may cancel without charge with 24 hours notice a maximum of two times per term. A make-up credit (valid in the term in which the lesson was scheduled) will be issued. 

(b) If no make-up time can be found in the term in which the lesson was cancelled owing to illness, the lesson is forfeited and will be charged.

3. Policy Regarding Illness - Please never bring illness into my studio. 

I have 2 little ones and have a casual day job, and it is very important that I do not catch colds or flu from my students, since this will mean having to cancel engagements and working, which results in considerable loss of income. 

(a) Students are required to be vigilant and never attend a lesson when they have a cold or flu, or when they feel they may be coming down with something.

(b) If a student attends a lesson with a cold or flu or showing the signs of a coming cold or flu, and especially during this pandemic, I will send the student away and the lesson will be charged. No make-up credit will be issued.

Thank you very much in advance for your kind cooperation with these studio policies.

Brianna Gibbins